Connectivity to databases on LUNA cluster interrupted

Incident Report for Technolutions

Resolved

At approximately 3:08pm Eastern Time, connectivity to databases hosted on the LUNA cluster was interrupted as a result of a database server stack dump. While connectivity usually is restored within a matter of seconds, some databases on the LUNA cluster did not see an automatic restoration of connectivity. A manual failover was therefore initiated, and by 3:38pm Eastern Time, connectivity was restored to all databases on the LUNA cluster. Databases on other clusters were not affected.

Posted Nov 11, 2025 - 16:00 EST

This incident affected: Slate.