Service Status

All Systems Operational

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This page is used to share information about planned maintenance, ongoing maintenance, and ongoing changes or updates to service status. If you are an official representative of a Technolutions client and you are seeking to report a "site down" emergency, you may call 1-203-404-4911 and leave your name, the name of the client organization, a brief description of what is happening, and a callback number and email address. Only messages from official representatives of Technolutions clients are able to be processed.

Uptime over the past 90 days. View historical uptime.
Slate Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Slate
Fetching
Slate Test Environments
Fetching
May 5, 2026

No incidents reported today.

May 4, 2026
Issue affecting availability of certain databases
Resolved - The interruption in availability was caused by a loss of quorum in the failover cluster. We are continuing to investigate periodic network interruptions that have occurred following recent upgrades to the database infrastructure and operating systems. In the meantime, we have further hardened the cluster configuration to prevent unintended failovers and interruptions.
May 4, 02:53 EDT
Update - The affected databases are online and available again. We are continuing to investigate the cause of this interruption.
May 4, 01:16 EDT
Investigating - We are investigating an issue that is affecting the availability of certain databases. We will provide updates as we have them.
May 4, 01:14 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Intermittent availability of certain databases on LUNA
Resolved - There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.
Apr 27, 17:15 EDT
Monitoring - Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.
Apr 27, 13:43 EDT
Apr 26, 2026
Intermittent availability of certain databases
Resolved - There have been no continued impacts.

The incident, which primarily affected databases on the LIMA cluster, was caused by an automated failover to secondary infrastructure. A routine servicing update to the third-party database engine introduced a behavioral change that, under specific conditions, resulted in an exhaustion of worker threads. Upon failing over, some databases were slower to recover as a result of a related exhaustion of worker threads on this secondary node. We have disabled the functionality that resulted in this behavioral change, as advised by the vendor, and have increased the ceiling for worker threads to reduce the potential for reoccurrence.

Everything remains stable at this time, and we will continue to monitor for any further issues.
Apr 26, 01:44 EDT
Update - We are continuing to monitor for any further issues.
Apr 25, 21:39 EDT
Monitoring - All affected databases recovered approximately a half-hour ago. We're continuing to address some internal connectivity issues, but we're not seeing any observable impacts at this time. There may be brief connection interruptions as failbacks complete later.
Apr 25, 21:39 EDT
Investigating - We are investigating the intermittent availability of certain databases in the US region. Some databases are still recovering following a failover to secondary infrastructure and may be unavailable during the completion of the failover. We will provide updates shortly.
Apr 25, 21:13 EDT
Apr 25, 2026
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

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