Service Status
All Systems Operational

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This page is used to share information about planned maintenance, ongoing maintenance, and ongoing changes or updates to service status. If you are a designated representative of a Technolutions client and you are seeking to report a "site down" or other emergency, please call 1-203-404-4911 and leave your name, the name of the client organization, a brief description of what is happening, and a callback number and email address. Only messages from designated representatives of Technolutions clients are able to be returned.

Uptime over the past 90 days. View historical uptime.
Slate Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Slate
Fetching
Slate Test Environments
Fetching
Past Incidents
Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021
Database Cluster Maintenance
Resolved - Maintenance has concluded for all database clusters.
Oct 18, 03:00 EDT
Update - Maintenance has concluded for all database clusters with the exception of ARES, which will be handled as part of a separate maintenance process due to special considerations with that specific cluster.
Oct 17, 15:00 EDT
Monitoring - Databases may experience brief and intermittent periods of unavailability while cluster failovers complete to allow for third-party security and reliability upgrades to occur on the host machines.
Oct 17, 12:00 EDT
Oct 17, 2021
Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Metadata missing from InCommon MDQ service
Resolved - InCommon has updated their status page to reflect that the issue has now been resolved.
Oct 8, 18:07 EDT
Update - InCommon continues to work towards a resolution. Slate services remain online and operational, and this is an issue affecting the availability of certain metadata through the InCommon MDQ service. InCommon is posting regular status updates here:

https://spaces.at.internet2.edu/display/federationops/2021-10-07+MDQ+intermittent+outage

There will be no further updates to this post until there is a substantive resolution to the InCommon issue. For incremental updates, we recommend following the InCommon status page linked above.
Oct 7, 16:50 EDT
Identified - We have been notified by several organizations that the InCommon MDQ service is not returning the metadata for the Slate entity ID this morning. While this is an issue with the InCommon MDQ service, not with Slate, it may prevent some organizations from logging into Slate with their single sign-on if they are accessing the Slate metadata from the InCommon MDQ service or if Slate is accessing their metadata from the InCommon MDQ service and the metadata is missing. InCommon is aware of the issue, has alerted their subscribers, and is working towards a resolution. In the meantime, organizations can either consume the InCommon metadata aggregate, which correctly contains the Slate metadata, or load the Slate metadata directly from https://slate.technolutions.net/manage/service/saml. Organizations that are using other means of single sign-on or that are consuming the Slate metadata directly or their Slate instance metadata directly are unaffected.
Oct 7, 11:24 EDT
Oct 7, 2021
Oct 6, 2021

No incidents reported.

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