Intermittent availability of certain databases on LUNA

Incident Report for Technolutions

Resolved

There have been no further issues. We will continue to operate with manual failovers for a bit longer as we validate the efficacy of the automatic failovers. We will also continue to monitor for any other conditions that may result from the database server upgrades.
Posted Apr 27, 2026 - 17:15 EDT

Monitoring

Databases on LUNA were unavailable earlier this hour as the high availability service initiated an unexpected failover and got caught in a failover loop. Database servers were upgraded this weekend to an updated version, and we're investigating what role that may be playing. We are disabling the automatic failover temporarily as a protective measure as we investigate further.
Posted Apr 27, 2026 - 13:43 EDT
This incident affected: Slate.